ASQ Offers Quality Courses in October

Milwaukee, Wis., Sept. 18, 2008 – Milwaukee-based American Society for Quality (ASQ), the leading quality improvement organization in the United States, is offering a series of beginning and advanced quality improvement courses this October at the Sheraton Milwaukee Brookfield. These courses have practical application in a variety of industries including healthcare, manufacturing and service sectors. The following are specific course descriptions and dates:

Introduction to Quality Management – October 27-31

The course is designed to provide participants with the QM principles, techniques, tools and skills for on-the-job application useful in a wide range of businesses and organizations—service, manufacturing, government, education, healthcare, etc.

Lean Kaizen: A Simplified Approach to Process Improvements, October 29

Are you looking for the best way to improve your cycle time, minimize customer response time, and reduce waste? Apply the proven Lean Kaizen strategy within the scope of a larger lean enterprise journey. Learn how the role of change management is important throughout the lean transformation. Learn the steps to perform a kaizen event through a blend of lecture, discussion, class exercises, and report-back sessions.

Implementing Statistical Process Control- October 27-29

Roll up your sleeves for hands-on practice with a variety of statistical process control (SPC) tools such as Pareto analysis, process capability indexes, statistical distributions, and control charts for variables and attributes.

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Root Cause Analysis –October 29-31

This course will enable participants to understand root cause analysis as a procedure for ascertaining and "analyzing" the causes of problems in an effort to determine what can be done to solve or prevent them

For more course information or to register, please contact ASQ from 7 a.m. to 5 p.m. at 800-248-1946. For reservations at the Sheraton Milwaukee Brookfield, phone 262-364-1100 or toll free 800-325-3535.

The American Society for Quality, http://www.asq.org, has been the world's leading authority on quality for more than 60 years. With more than 93,000 individual and organizational members, the professional association advances learning, quality improvement and knowledge exchange to improve business results, and to create better workplaces and communities worldwide. As champion of the quality movement, ASQ offers technologies, concepts, tools and training to quality professionals, quality practitioners and everyday consumers, encouraging all to Make Good Great®. ASQ has been the sole administrator of the prestigious Malcolm Baldrige National Quality Award since 1991. Headquartered in Milwaukee, Wis., ASQ is a founding partner of the American Customer Satisfaction Index (ACSI), a prominent quarterly economic indicator, and also produces the Quarterly Quality Report.

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